AI disclosure

PowerFrame LLC. Last updated October 15, 2026.

The short version. If you call or text a business that uses PowerFrame, the thing that answers is an AI assistant. It says so in its first sentence, tells you the call is recorded, never pretends to be a person, never gives legal or medical advice, and connects you to a person the moment you ask.

It always says it is an AI

The first sentence of every call and every text conversation identifies the assistant as an AI. For law firms it also states that it is not a lawyer and not an employee of the firm. We do this in every state, whether or not the law there requires it, and the assistant will confirm it is an AI any time a caller asks. Clients cannot remove or weaken this disclosure.

Calls are recorded and transcribed

Callers are told at the start of the call that it is recorded and transcribed. Recordings and transcripts belong to the business you called and are used to book your request, hand it to a person, and check the assistant's work. They are not used to train AI models, and your voice is not used to identify you.

What it does

Answers, asks the questions the business would ask, and books an appointment, consultation or service visit.
Transfers urgent calls, and anyone who asks for a person, to the business's on-call staff with a spoken summary.
Sends confirmations, reminders and follow-up messages on the business's behalf.

What it does not do

It does not give legal, medical or financial advice, and it does not predict the outcome of any matter.
It does not quote prices beyond the business's approved price list, and it does not promise results, timelines or availability it has not been given.
It does not take Social Security numbers, full payment card numbers, passwords or health details, and will tell you so if asked.
It does not make cold outbound sales calls. Outbound messages go only to people who contacted the business or agreed to be contacted.
It does not pretend to be a person, and it does not deny being an AI.
It is not an emergency service and cannot dispatch emergency responders. In an emergency, call 911.

It can be wrong

The assistant generates its responses with artificial intelligence, and it can occasionally misunderstand or misstate something. When it is unsure it says so and hands off to a person rather than guessing. Every booking and transcript is reviewed by the business, and anything the assistant tells you about price, time or availability is confirmed by the business before it is final.

How to reach a person

Say "I want to speak to a person" at any point and the call is transferred. In a text conversation, reply with the word PERSON. Business hours and emergency handling are set by each business.

For law firms

Every script the assistant uses for a law firm is approved in writing by a supervising attorney at that firm before it goes live, and nothing changes afterward without that approval. The assistant collects names for a conflict check before discussing any facts, screens for existing representation, and leaves all legal questions to the attorney. Nothing the assistant says creates an attorney-client relationship.

How it is built

The assistant runs on a commercial language model and a voice platform, with scripts, confidence thresholds and handoff rules written by PowerFrame and approved by each business. Our providers are listed in our Privacy Policy, with contracts that bar them from training on call content.

Questions or concerns

If something the assistant said was wrong or made you uncomfortable, tell us at hello@powerframe.ai. A person reads every message within one business day, and we correct the script if it needs correcting.

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