How PowerFrame Uses Artificial Intelligence
What AI Handles
PowerFrame uses 33 specialized AI agents to automate operational tasks: lead response, qualification, scheduling, appointment reminders, follow-up sequences, review requests, review responses, revenue attribution, GEO search optimization, and reporting. Each agent has a single defined function and operates within strict boundaries.
Human Handoff
When any agent drops below 70% confidence, it transfers to a human with full context: conversation transcript, lead score, qualification status, and recommended next action. Emergencies transfer immediately. AI agents never provide legal, medical, financial, or coverage advice.
Identification
All PowerFrame AI agents identify as AI when directly asked. Voice AI responds: "I am an AI assistant for [business name]. I can help with scheduling and basic questions, or connect you with our team right away."
Data and Privacy
AI agents do not collect Social Security numbers, credit card numbers, or protected health information. All interactions are logged for quality assurance. Data processed per our Privacy Policy.
Compliance
All agents comply with TCPA (prior consent, 8am-9pm windows, DNC lists), FTC guidelines, and vertical-specific regulations including HIPAA avoidance for medical/dental, Bar ethics for legal, and Fair Housing for real estate.